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customer service

Commonwealth Rolled Products is built on a set of core values that are the bedrock of our company. These core values are the things that make the culture at Commonwealth distinctive. They are underlying characteristics about what we value and hold true, which make us the supplier of choice for so many of our customers.

A key component of our core values is Customer Focus. At Commonwealth, Customer Focus means: “I place my customers at the heart of everything I do. As their partner, I continually bring solutions that help them win.” Our emphasis on our internal and external customers impacts every decision we make and every process we design. Commonwealth has a rich history of being the customer service leader among aluminum manufacturers. Though our name may have changed, our commitment to customer service excellence remains prominent into our future.

We have a dedicated, integrated team with a full suite of commercial capabilities and cross-functional expertise. Our commercial and customer service teams are supported by field engineers who provide engineering and metallurgical support. To enhance the customer experience and increase efficiency, we use online platforms that provide inventory visibility and order convenience.

Commonwealth Rolled Products is built on a set of core values that are the bedrock of our company. These core values are the things that make the culture at Commonwealth distinctive. They are underlying characteristics about what we value and hold true, which make us the supplier of choice for so many of our customers.

A key component of our core values is Customer Focus. At Commonwealth, Customer Focus means: “I place my customers at the heart of everything I do. As their partner, I continually bring solutions that help them win.” Our emphasis on our internal and external customers impacts every decision we make and every process we design. Commonwealth has a rich history of being the customer service leader among aluminum manufacturers. Though our name may have changed, our commitment to customer service excellence remains prominent into our future.

We have a dedicated, integrated team with a full suite of commercial capabilities and cross-functional expertise. Our commercial and customer service teams are supported by field engineers who provide engineering and metallurgical support. To enhance the customer experience and increase efficiency, we use online platforms that provide inventory visibility and order convenience.